This Privacy Policy explains how BioCoreTN LLC, a Tennessee limited liability company (doing business as "Music City Skin," "we," "us," or "our") collects, uses, and shares information about you when you visit musiccityskin.com (the "Site"), purchase our products, or otherwise interact with us.
Information we collect
Information you provide
- Contact and order details: name, email, phone number (if you provide it), shipping and billing address.
- Payment information: processed directly by our payment processor (Stripe). We do not store full card numbers.
- Messages you send us through our contact form.
- Affiliate program information: name, email, website/social handles, and records of commissions and store credit payouts.
Information collected automatically
- Device and usage data such as IP address, browser type, pages viewed, and referring URLs.
- Cookies and similar technologies (see our Cookie Policy), including a referral cookie when you arrive through an affiliate link.
How we use information
- To process and fulfill orders, including sending order and shipping confirmations.
- To provide customer support and respond to inquiries.
- To operate our affiliate program and attribute referred sales.
- To prevent fraud, secure the Site, and comply with legal obligations.
Marketing communications
We do not currently send marketing emails or text messages. The emails we send are about your orders (such as order and shipping confirmations) and replies to messages you send us. If we start sending marketing messages, we will update this policy first, send them only where you have agreed to receive them, and let you unsubscribe at any time.
How we share information
We share information with service providers who help us run our business, such as payment processing (Stripe), shipping and fulfillment (ShipStation and carriers), email delivery, and hosting. If you were referred by an affiliate, the affiliate may see that an order occurred and its value, but not your payment details. We may disclose information if required by law or to protect our rights. We do not sell your personal information.
Your choices and rights
Depending on where you live (for example, California, Virginia, Colorado, or other states with privacy laws), you may have the right to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing. To make a request, contact us through our Contact page at https://musiccityskin.com/contact. We will verify and respond as required by applicable law.
Data retention
We keep personal information for as long as needed to provide our services, comply with legal obligations (such as tax records), resolve disputes, and enforce agreements.
Security
We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.
Children
The Site is not directed to children under 13, and we do not knowingly collect their personal information.
Changes
We may update this policy from time to time. We will post the updated version with a new "Last updated" date.
Contact
BioCoreTN LLC d/b/a Music City Skin, Gallatin, Tennessee. For privacy questions or requests, contact us through our Contact page at https://musiccityskin.com/contact.